Billing Terms & Conditions
These Billing Terms set out how and when you pay for an order, what taxes apply, and how we protect your payment information.
Last updated: 2026-10-02
1. Currency
All prices, invoices and refunds are in Canadian dollars (CAD). If your bank converts from another currency, the rate and any conversion fee are set by your bank, not by us.
2. Accepted payment methods
- Bank transfer (EFT / wire): our preferred method for orders of any size. Account details are issued with your invoice.
- Interac e-Transfer: available for amounts up to your bank's limit, typically $10,000 per transaction.
- Certified cheque or bank draft: accepted; goods ship once funds clear.
- Company purchase order: available to approved commercial and government accounts on request.
We do not take credit card numbers through this website. If card payment is agreed for a smaller order, we send a secure payment link from our payment processor — card details go directly to them and are never stored by us.
3. Deposits and payment timing
- Stock units: payment in full before dispatch.
- Modified and custom units: a 50% deposit to begin fabrication, with the balance due before dispatch.
- Approved commercial accounts: net 30 terms where credit has been granted in writing.
Invoices are payable within 5 business days unless stated otherwise. We hold allocated stock for that period; after it, unpaid orders may be released back to inventory and the unit may no longer be available.
4. Taxes
Canadian sales tax is applied at the rate for your delivery province and shown separately on your invoice:
| Province / Territory | Tax | Rate |
|---|---|---|
| Ontario | HST | 13% |
| New Brunswick, Newfoundland and Labrador, Prince Edward Island | HST | 15% |
| Nova Scotia | HST | 14% |
| British Columbia, Manitoba | GST + PST | 12% |
| Saskatchewan | GST + PST | 11% |
| Quebec | GST + QST | 14.975% |
| Alberta, Northwest Territories, Nunavut, Yukon | GST | 5% |
Our GST/HST registration number is {{GST_NUMBER}} and appears on every invoice. Exempt and status-card purchasers, and buyers exporting a unit from Canada, should contact us before paying so the correct treatment is applied.
5. Late payment
Overdue balances on credit accounts accrue interest at 1.5% per month (19.56% per annum) from the due date. We may suspend delivery on any order while a balance is outstanding and recover reasonable collection costs.
6. Invoices and receipts
A tax invoice is emailed when your order is confirmed and a receipt when payment clears. Both are available any time from your order confirmation link or on request.
7. Payment security
This website is served over TLS encryption. We never ask for your full card number, PIN or online banking password by email or telephone. Our bank details do not change. If you receive a message claiming our account has changed, do not pay it — call us on +1 (833) 266-8226 using the number on this page to verify. We will never pressure you to transfer funds urgently to a new account.
8. Chargebacks and disputes
If you believe an amount is wrong, contact us first at sales@paulscontainersltd.com. We investigate within 5 business days. Raising a chargeback or bank dispute without contacting us may delay resolution of your order.
9. Refunds
Refunds follow our Return and Refund Policy and are paid to the originating account, in CAD, within 10 business days of approval.
10. Contact
Accounts team — sales@paulscontainersltd.com · +1 (833) 266-8226
Our team answers the phone Monday to Friday, 8:00–18:00 ET, and replies to email within one business day.
Contact us